FAQ

Frequently Asked Questions:

 

DIGITAL PRODUCTS

What if i need to refund? 

No worries! Contact us right away and we'll help guide you through the process.

What editing software do it need?

✅  The files work with every audio and video editing software.

 

✅  All files are royalty free, so they can be used in commercial projects without any problems.

 

 Are we able to use it on youtube without copyright claims?

✅  All files are royalty free, so they can be used in your youtube channel, facebook without problem.

How to download?

After purchase, you will have a download link at the thank you page. 

You will also receive your download link in your inbox.

How do i receive the files ?

✅  You will get a unique download link right after you purchase and a copy of the same link into your mail.

What Editing software do it need?

✅  The files work with every audio and video editing software.

  

Can I use these sounds for commercial projects?

✅  All files are royalty free, so they can be used in commercial projects without any problems.

 

PHYSICAL PRODUCTS

 

How does shipping work?

Physical products will be processed within 24 hours of ordering and be shipped the next day after the processing day.

We work with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as USA, Japan, Thailand, China, etc.

Because we ship directly from our partners in these countries, your item may take 2-3 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way!

We offer international shipping options - no matter where you are, you can buy from us!

 

Cancellations / Changes

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!). 

 

What if i need to return something?

No worries! Contact us right away and we'll help guide you through the process.